Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela Toyota North America em jun. de 2010
Entrevista
I submitted my resume and application and two days later I received a phone call from a recruiter to set up an interview for a telephone screening. During the telephone screening, I was asked questions about what made me choose my college for obtaining a degree. I was also asked about specific situations where I would had to lead or be involved in team work.
O processo levou 4 semanas. Fui entrevistado pela Toyota North America (Torrance, CA) em abr. de 2010
Entrevista
The process was very thorough and very involved. I was first interviewed by hr via phone, then interviewed by a manager on the phone. After those I was invited to come down to hq for a skills test and a panel interview. I interviewed with two managers for an hour. The interview consisted of many situational/ behavioral questions. Be prepared. While I was there I also completed a multitasking/ skills test on a computer in an empty office. It wasn't difficult. I received a phone call with an offer a half hour after leaving the interview. Just be prepared with knowledge about Toyota, be confident and personable!
Perguntas de entrevista [1]
Pergunta 1
How would you handle a customer yelling at you on the phone over a bad dealership experience?
O processo levou 1 dia. Fui entrevistado pela Toyota North America (Torrance, CA) em jan. de 2009
Entrevista
They asked behavioral type questions. Had a phone interview before a 2 on1 interview. The interviewers were very nice. Found out about the job through my university career website. Customer service related working at a call center.
Perguntas de entrevista [1]
Pergunta 1
What would you do given a certain situation with an angry customer?
