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      USAA

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      Buscas relacionadas: Avaliações da empresa USAA | Vagas da empresa USAA | Salários da empresa USAA | Benefícios da empresa USAA
      Entrevistas da empresa USAAEntrevistas do cargo de Insurance Customer Service Representative da empresa USAAEntrevista da empresa USAA


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      Entrevista para Insurance Customer Service Representative

      5 de abr. de 2017
      Funcionário(a) sigiloso(a)
      San Antonio, TX

      Outras avaliações de entrevista de vagas de Insurance Customer Service Representative da empresa USAA

      Entrevista para Insurance Customer Service Representative

      6 de out. de 2020
      Funcionário(a) sigiloso(a)
      Colorado Springs, CO
      Oferta aceita
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela USAA (San Antonio, TX) em mar. de 2017

      Entrevista

      Initially, I applied online. Within a week I received the assessment. I completed this the same day. The following week, a recruiter called to schedule a phone interview. I was still in another state when I interviewed (military spouse). USAA accommodated me with both the initial phone interview and second interview with the hiring manager. There was an additional person from the Tampa office on the phone. Both went smoothly. The first interview was your basic get to know you intro questions and why you left your prior employers. The second interview consisted of several scenario based questions. Google STAR behavioral questions and practice ahead of time. It took about a week for me to be offered a contingent offer of employment. 2 weeks for a final offer.

      Perguntas de entrevista [4]

      Pergunta 1

      Give me an example of how you dealt with a difficult customer?
      Responder à pergunta

      Pergunta 2

      Would you be comfortable upselling and offering different products/services?
      Responder à pergunta

      Pergunta 3

      Why USAA?
      Responder à pergunta

      Pergunta 4

      How would you deal with an angry customer?
      Responder à pergunta
      12
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. Fui entrevistado pela USAA (Colorado Springs, CO) em ago. de 2020

      Entrevista

      Very long! It took 2 months to complete the whole thing. Don’t expect to start work soon after you apply, be ready to wait. They have a very detailed interview process.

      Perguntas de entrevista [1]

      Pergunta 1

      Why do you want to work with usaa?
      Responder à pergunta

      Entrevista para Insurance Customer Service Representative

      29 de out. de 2017
      Funcionário(a) sigiloso(a)
      San Antonio, TX
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 3 meses. Fui entrevistado pela USAA (San Antonio, TX) em out. de 2016

      Entrevista

      Process began by applying online followed by an automated email containing a typing and comprehension test a few days after applying. After completing the test, I received a time sensitive email requesting a time slot choice for a phone interview scheduled for the following week. That email came about a week after testing online. The phone interview itself consisted of about four behavioral questions, four background questions, and at the end the recruiter reviewed some company perks and also calculated what your salary would be if hired. I received an offer for an in-person interview during that same call. The in-person interview was scheduled for about two weeks after the phone interview. The interview itself takes place inside the home office and you are given instructions on how to enter the building. I interviewed with two very friendly and welcoming women who asked a few questions about myself such as: "Tell us the best and worst qualities about yourself" followed by about four behavioral questions similar to those in the phone interview. The in-person interview lasted about 35 minutes. Received a call two days later with an offer to begin working two months from that date contingent on passing a drug and background test. I accepted.

      Perguntas de entrevista [3]

      Pergunta 1

      Is being on time important to you?
      1 resposta

      Pergunta 2

      Tell me about a time when you worked effectively under pressure.
      1 resposta

      Pergunta 3

      What are five adjectives that describe you?
      1 resposta
      4