Recruiter screening call Line manager call (45 minutes) Regional manager call (45 minutes) Call with a fellow CSM (45 minutes) Panel interview (60 minutes) The interview process was very quick and it flew very nicely. Every person I met and spoke with during the process was very professional, polite and engaged. They shared very valuable and thorough feedback after we led the panel interview (final stage). I appreciated this because, regardless of the end result, it was about very useful and objective insights any candidate would definitely benefit from this.

An outside recruiter had reached out to me to set up a first call. With the hiring manager. We connected and had a great conversation. Follow up calls were set up with a counterpart/peer on the team, and then an east coast manager. I was moved forward and asked to complete the take home exercise, which comprised of a customer email response, and a mock QBR deck. Once I returned the QBR deck, they immediately asked for revisions--before I had even presented. Extremely odd and something no other company has done before in my years of CS experience. I made adjustments and added in detail that was requested, only for the hiring manager to tell me that they're not going to have me present what I had prepped. Hours of research, prep and calls just to get the rug pulled out from underneath me. Extremely unprofessional and frustrating.