I had a panel interview that consisted of two supervisors and one operations manager. Everybody was very nice but I left with the opinion that they are dumber than dirt when it comes to call centers. I had a list of questions to ask. Two of my questions the two supervisors couldn't answer. I could tell they couldn't answer the questions because of the dumb look they had on their face and then they turn to the operations manager for the answer and she just made up an answer. I know she made up the answers because I have eight years of call center management experience. I guess she lied so she would look good in front of her employees. If I wouldn't have needed a job so badly I would have declined right after the interview. I can't work for someone I don't respect. If they hired somebody under the age of 40, then they would be guilty of discrimination.