The interview process was very smooth. It started with a short phone call with the recruiter, talking about the position, the company, and my own professional background. The conversation flowed very nicely and wasn't too intimidating. She'll put you in some scenarios and ask how you would handle certain situations with customers. The conversation flowed very nicely and wasn't too intimidating. The next interview was a 30 minute Zoom call with the Team Lead of Customer Support. We talked about the company and went into my background and experience. We discussed a lot of the same things I talked about with the Recruiter. He asked me how I would or have responded in specific situations with customers. The energy was very friendly and welcoming. My last interview was another 30 minute Zoom call with the Head of Customer Support. A lot of the same topics were discussed. This conversation felt absolutely effortless. The last step after this interview was to submit 3 references (2 peers and 1 manager). Once I submitted those, I was contacted by the Recruiter later that day and received the job offer! The whole team of Whatnot is so friendly and easy to talk to which made the entire hiring process very enjoyable. The process took about 2 and a half weeks. The recruiter kept in close contact with me throughout the entire process, keeping me up to date and answering any questions I had.