I first met with the recruiting team for a screen and then a phone interview with the department manager. Both of the employees I spoke with were friendly and genuinely seemed to enjoy their job. The time range set for when I would hear back was a little off as it was two weeks rather than one, but I was grateful for a response in the end.

The interview process took about a month. I applied online through an employee referral, and had a short phone screening with a recruiter soon after. A couple days later I was asked to complete a short writing assignment, which was due 24 hours after receiving (although it would have been more considerate to not have it due on Thanksgiving day). A week later I had a phone interview with the hiring manager. The following week I had on-site interviews with the hiring manager, a PR person, a marketing employee, and a tech guy. I had a very positive experience, and felt like I was having engaging conversations, rather than being interviewed. Unfortunately the follow up, or rather lack thereof, was disappointing, and frankly, unprofessional. I was told by the recruiter on the day of my interview that I would be contacted within a week. After no contact for nearly two weeks, I reached out myself. The next day I received a rather unfeeling, two sentence response from the recruiter about "connecting" the next day. I received an email to confirm a time for our phone conversation only an hour and a half beforehand. The entire experience seemed like following up with me was a forced afterthought that the recruiter didn't feel like having time to do. I write this review not in disappointment about not being offered the position, but rather as encouragement for better follow up, so that others are not left with a bitter taste about the company and its communication practices.