Perguntas de entrevista de Client services representative

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Perguntas de entrevista para o cargo de Client Services Representative compartilhadas pelos candidatos

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Pergunta feita para Client Service Representative...24 de março de 2015

How would you respond to an angry client?

4 respostas

Excuse me but may I help you find something! Your looking for

I'm sorry that your having a bad day but may I help you find something?

May I help you find something no okay you guys have a wonderful day

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They asked me a question about how do I stay current with the financial news.

3 respostas

If you don't have an answer, it could show that you are not prepared.

I watch CNN, Mad Money and listen to Dave Ramsey. I also subscribe to AARP because they have great retirement info. Menos

I watch Fox Business and MSNBC business with a little MAD Money by Jim Cramer.

Stryde Management

Do you mind if we take off our masks?

2 respostas

No, I would prefer not to.

Sounds exactly like my experience during the interview. Was also immediately asked about masks which took me by surprise. Menos

Standard Chartered Bank

can i work under pressure

2 respostas

Pressure without job is not a job


Quest Diagnostics

Why do you deserve this position?

2 respostas

First I am a very hard worker and if I dont have answer for the question a person may have I look for the I make sure i put my all into my job that's why i think i deserve this position Menos

Because I’m a hard worker a

First Insurance Corporation

What would make you an ideal candidate for this position?

2 respostas

I’m sorry I down voted this, I did not mean to!

I have experience in a sales position and am very comfortable with what the job entails. I believe with my background that I would make a great fit. Menos


How would you handle a very upset client in the lobby?

2 respostas

Always remember that you don't know what else this person is going through. Make sure they sure they know they are being heard and that they are being met with emphathy Menos

Let the client speak, ask client to sit with me to discuss the problem and talk it through. Be very empathetic when dealing face-to-face with a customer. Work through options to resolve the issue with the customer. Menos


Why do you want to work here?

2 respostas

I would like to be here because I spent six years studying Communications. I love communications, I love the concepts of communication, I love what communication offers. I love the entire idea of communications and what it has the potential to do and become in the human spectrum. Everything around us is communication and everything thing around us communicates with us. Menos

Fan of the MTV brand, etc...


Who's your favorite superhero?

2 respostas

Mr. Narendra Modi

Dr. Abdul Kalam

Quest Diagnostics

My weaknesses.

2 respostas

Caring too much and wanting to go above and beyond despite negativity from co-workers. Menos

Is being to hard on myself at times in my life.

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