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      monday.com

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      Buscas relacionadas: Avaliações da empresa monday.com | Vagas da empresa monday.com | Salários da empresa monday.com | Benefícios da empresa monday.com
      Entrevistas da empresa monday.comEntrevistas do cargo de Senior Customer Success Manager da empresa monday.comEntrevista da empresa monday.com


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      Entrevista para Senior Customer Success Manager

      4 de jun. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Amsterdã
      Nenhuma oferta
      Experiência negativa
      Entrevista difícil

      Candidatura

      Candidatei-me online. Fui entrevistado pela monday.com (Amsterdã) em mar. de 2026

      Entrevista

      The application process at Monday.com was thorough, engaging, and highly relevant to the role. It included an initial recruiter screening, followed by interviews focused on Customer Success competencies, stakeholder management, and strategic account planning. A key stage of the process was a case study assignment, where I was asked to analyze a customer scenario, identify risks and opportunities, and present a structured success strategy. This was followed by a presentation and discussion with members of the Customer Success leadership team, allowing me to demonstrate my analytical thinking, customer-centric approach, and communication skills. Although I was ultimately not selected, I found the process to be professional, transparent, and valuable. It provided an excellent opportunity to reflect on my strengths, further develop my strategic thinking, and gain deeper insight into Monday.com's customer-focused culture and expectations.

      Perguntas de entrevista [1]

      Pergunta 1

      The most important question was embedded within the case study: how would I assess the situation of a customer showing signs of risk and develop a comprehensive strategy to improve adoption, strengthen stakeholder engagement, and secure long-term retention. It tested my analytical skills, business acumen, and ability to translate customer data into actionable recommendations.
      1 resposta

      Outras avaliações de entrevista de vagas de Senior Customer Success Manager da empresa monday.com

      Entrevista para Senior Customer Success Manager

      10 de jan. de 2023
      Candidato(a) sigiloso(a) à entrevista
      Chicago, IL
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela monday.com (Chicago, IL) em dez. de 2022

      Entrevista

      Truly the worst experience. The recruiter replied after I submitted my application to schedule a preliminary interview. We schedule something, only for her to move it last minute the day -of. I understand things can happen, but was going to be traveling for the next week. I decided to take the call on my trip because I was interested in the position. She then was 15 minutes late to the call. From there, it was the most robotic and stale conversation I've ever had, and she clearly wasn't listening to me. I had to repeat things I'd already answered 4 times and whenever I asked questions, I was given surface-level answers. I felt like I had to pry. (Q: What the metrics that the CSMs are held to and how is performance evaluated? A: We have review cycles.) Also, she wouldn't answer me when I asked what the salary and compensation was. Overall, very unprofessional, rude, and a waste of my time. I do not recommend interviewing here - not only is this a reflection of what it would be like to work there, but she sounded miserable!

      Perguntas de entrevista [1]

      Pergunta 1

      Describe your last position only.
      Responder à pergunta
      1

      Entrevista para Senior Customer Success Manager

      26 de abr. de 2021
      Funcionário(a) sigiloso(a)
      Oferta aceita
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por meio de uma agência de recrutamento. Fui entrevistado pela monday.com em abr. de 2021

      Entrevista

      The interview process was amazing! Vicky was super transparent and gave me all of the information. The Demo/assignment was relevant to the job so it gave a real indication of how the day-to-day job will be like.

      Perguntas de entrevista [1]

      Pergunta 1

      How did I manage a difficult customer situation?
      Responder à pergunta

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