What can the Aflac breach teach us about the future of cybersecurity in insurance? It’s a reminder that the biggest threats aren’t always technical. Social engineering tactics like phishing and impersonation are proving just as effective, especially when attackers target help desks and credential resets. Our latest blog dives into: ✔️ How the Aflac incident reflects a broader shift in attack patterns ✔️ Why the human layer is both the biggest vulnerability and a critical defense ✔️ What insurers can do to strengthen non-technical safeguards ✔️ Four key questions every insurance leader should be asking Cybercriminals are evolving fast. The insurers that stay ahead will be the ones that rethink traditional defenses, embody a security-first culture and turn people into a true security asset. Read the full blog to explore how a multi-layered approach can build long-term resilience ➡️ https://www.capco.com/Intelligence/Capco-Intelligence/cybersecurity-threats-in-insurance-lessons-from-the-aflac-breach Authors: @Paul Laurent, @Andy Soodek, CIPP-E, CISSP, CISM, MBA, and @Salman Amindavar
Thank you to our clients who joined us for an engaging evening on generative AI strategies in financial services. The conversation was rich with shared experiences, forward-looking insights, and practical ideas for scaling GenAI with impact. We’re grateful to Microsoft for co-hosting the event and to both teams for helping lead the dialogue. Mark Hickson and Craig Ballard from @Microsoft and @Suzanne Muir, @Shawn Adams, @Liam Armstrong, and @Peter Jaques from @Capco Canada brought powerful perspectives on what scalable success really looks like, grounded in hands-on experience. Together, we explored real-world GenAI adoption, our joint frameworks for driving value, and what is truly achievable in financial services. From top use cases to common challenges, the discussion made clear that GenAI is moving fast and firms that scale with purpose will lead the way. To learn more about Capco’s approach to GenAI in financial services, visit https://www.capco.com/genai Looking forward to what comes next. #GenerativeAI #FinancialServices
Conheça Marina Solina, membro da equipe da Capco Brasil, que traz uma combinação única de resiliência e adaptabilidade a cada projeto, impulsionando soluções impactantes nos setores de energia e seguros. A trajetória de Marina, desde a engenharia ambiental até a liderança de grandes transformações ágeis, exemplifica os caminhos dinâmicos de carreira que a Capco promove. Seu compromisso com o aprendizado contínuo e a mentoria reflete nossa cultura de inovação e inclusão. Na Capco, capacitamos nossos consultores a assumirem o controle de suas carreiras, incentivando-os a expressar suas ideias e aspirações. A história de Marina é um testemunho das oportunidades que surgem quando o talento encontra o suporte adequado. ➡️ https://www.capco.com/Careers/Meet-Our-People/Marina-pt Pronto para levar sua carreira para o próximo nível? Junte-se a nós e faça parte da nossa comunidade inovadora e inclusiva na Capco: https://job-boards.greenhouse.io/capco/jobs/6891370
𝗥𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘇𝗲 𝗬𝗼𝘂𝗿 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝘄𝗶𝘁𝗵 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗔𝗜 Agentic AI offers intelligent payment routing, automated reconciliation, and dynamic payment authorization. Enhance efficiency and security in your financial processes. 💡 Learn more about these innovations in our full article: https://www.capco.com/intelligence/capco-intelligence/agentic-ai-transforming-payments-and-cash-management
Recentemente, integrantes da Capco Brasil participaram da 29ª Parada do Orgulho LGBT+ de São Paulo. Nosso time esteve presente com leques estampando o logo da Capco, somando vozes em apoio à diversidade, inclusão e respeito em todas as fases da vida. Foi um momento de celebração e compromisso com os valores que nos movem. Seguimos firmes na construção de um ambiente de trabalho cada vez mais plural e acolhedor.
𝗔𝗿𝗲 𝘆𝗼𝘂𝗿 𝗰𝗼𝘀𝘁 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗲𝗳𝗳𝗼𝗿𝘁𝘀 𝗯𝘂𝗶𝗹𝘁 𝘁𝗼 𝗹𝗮𝘀𝘁 𝗼𝗿 𝗷𝘂𝘀𝘁 𝗰𝗵𝗮𝘀𝗶𝗻𝗴 𝗾𝘂𝗶𝗰𝗸 𝘄𝗶𝗻𝘀? Many financial institutions focus on immediate savings like headcount cuts or vendor reductions at the expense of long-term efficiency. Without addressing structural inefficiencies or aligning efforts with strategic goals, these institutions risk reduced capacity, operational friction, and stalled growth. This blog explores how aligning talent, optimizing workflows, and better leveraging technology can eliminate low-value work and drive lasting impact. By combining tactical cost actions with strategic transformation levers, institutions can build a more resilient, scalable, and efficient future. See how to move beyond the quick win 👉 https://www.capco.com/intelligence/capco-intelligence/building-a-sustainable-cost-transformation-strategy Authors: @Jason Noran, @Christopher de Sousa & Claire McNeary
Na última semana, nossa Delivery Keisy Santos representou a Capco em um evento promovido pela Petrobras, reunindo os principais fornecedores estratégicos de SMS para dialogar sobre boas práticas no combate à violência no trabalho, com foco especial na proteção das mulheres. A presença da Diretora Executiva de Assuntos Corporativos, Clarice Coppetti, e do Gerente Executivo de SMS, Flauber Matos, reforçou o comprometimento da Petrobras em promover ambientes mais seguros e respeitosos para todos. Foi uma oportunidade importante para compartilhar nossas práticas de acolhimento, escuta ativa, combate ao assédio e promoção de ambientes inclusivos. Somos uma empresa que se destaca pela sua cultura diferenciada, que acredita que a saúde mental, respeito e segurança são pilares inegociáveis. Temos orgulho de dizer que somos uma empresa formada majoritariamente por mulheres! O evento culminou na assinatura do Termo de Compromisso pela Segurança e Bem-Estar no Trabalho – um passo essencial para a construção de espaços onde todas as vozes possam ser ouvidas. Seguimos juntos nessa jornada! #OrgulhodeSerCapco #BeYourselfAtWork #SegurançaNoTrabalho
Cyber threats are evolving, and personal lines insurers are in the crosshairs. @Shannon Worsham, MBA, CPCU, Partner at Capco, explains in a @P&C Specialist article that high volumes of sensitive data and third-party vendor exposure make these insurers prime targets. She outlines how organizations can build resilience by protecting core infrastructure, securing data from the inside out, and adopting AI-aware practices. Read more of Shannon’s insights ➡️ https://www.pandcspecialist.com/lead/enroll/4866424/663174?from=https%3A%2F%2Fwww.pandcspecialist.com%2Fc%2F4866424%2F663174%3Freferrer_module%3Dgoogle.com%26highlight%3Dcapco&referrerId=1&referrerDomain=google.com
𝗟𝗲𝘃𝗲𝗿𝗮𝗴𝗶𝗻𝗴 𝗥𝗲𝗴𝘂𝗹𝗮𝘁𝗶𝗼𝗻 𝗮𝘀 𝗮 𝗖𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝘃𝗲 𝗔𝗱𝘃𝗮𝗻𝘁𝗮𝗴𝗲 The new Capco Regulatory Heatmap 2025–2027 highlights what truly matters: • CRD VI, ESG Risk Management & CSRD • Financial & Operational Resilience (DORA) • Retail Investment Strategy & MiFID II/MiFIR Review • AMLD 6 & PSD 3 👉 Get a clear overview now and turn regulatory complexity into strategic clarity: https://www.capco.com/intelligence/capco-intelligence/regulatory-heatmap-2025-2027 For deeper insights and global perspectives across the financial services and energy sectors, please note that our Global Regulatory Horizon newsletter will be published shortly.
🔍 Basel IV: Redefining Business Strategies Basel IV will provide a platform for banks to benefit from a range of business opportunities if they can embrace adaptive business strategies, nimble capital planning, strong cross-border data discipline, and transparent risk governance. 🏦Discover our latest white paper here https://www.capco.com/Intelligence/Capco-Intelligence/basel-iv-change-management-as-a-profitable-investment and learn more about our solutions for effective change management, transformation, and analytics.
