From legacy systems to change management, each step comes with its own set of challenges. Cramer Brooks, Senior Power Platform Consultant at Smartbridge, shares his insights on how to tackle these hurdles effectively using Microsoft Power Platform.
Smartbridge leaders provide two methods for driving innovation & enhancing the customer experience. This dual approach ensures that initiatives are not only well-planned but also dynamic and responsive to changing conditions.
Generative AI is a gift to the restaurant industry. Why? Because you can have your cake & eat it too. Here’s how you should be designing customer feedback surveys in a way that gives you data worth acting upon.
This article explores the risks of shortcuts, the factors driving short-term IT spending, and how to achieve a sustainable investment strategy.
Before you jump headfirst into the massive ocean that is AI, you need to make sure you are taking some precautions with your data to prevent headaches later on and get the most value out of your investment.
Happy New Year! Salesforce is starting 2025 with a bang by releasing their new year resolutions, or Spring ’25 Release Notes. Here are our top release notes for the Spring ’25 Update.
It’s that time of year again to take a look back at our top-performing blog posts, showcasing Smartbridge’s insights and expertise in driving innovation and navigating the evolving technology landscape.
ChatGPT Pro was announced by OpenAI in December 2024, which finally brought the question that has been marinating for a while to the surface – is AI replacing RPA?
Microsoft introduced exciting new Fabric features recently, including Fabric Databases, Real-Time Intelligence capabilities, and the OneLake Catalog.
When it comes to implementing or customizing a CRM platform for a large business, things can get tricky quickly. At Smartbridge, we’ve seen a number of cases where CRM projects could have gone sideways—big time. But the good news? These situations are entirely avoidable when you take the right approach from the start.
