We are recruiting for an administrator to join our MAPS team.

As an administrator, you would work alongside debt caseworkers to carry out a range of activities that prepare the client to receive debt advice. This includes supporting them to complete a budget in advance of an appointment, gathering all their paperwork, and progressing their case after they’ve received advice.

Administrators also provide general administrative support such as dealing with incoming and outgoing post, managing text messages, e-signatures and electronic document upload requests, making referrals, ensuring records are updated in line with policy, and liaising with clients and third parties.

The role is 37 hours a week on a permanent basis.

Full training will be provided. The start date for this role is Tuesday 8th September 2026.

Who we’re looking for

We’re looking for people who really care about the work that we do for our clients and want to support them to find a solution for their debt circumstances. You will need to have a ‘client-first’ and ‘can-do’ attitude and will work to give them the best service, whoever they are, and whatever the reason they’ve got into debt.

We value diversity, promote equity and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds.

For further information about the role and who we are looking for please refer to the advert on our website: https://citizensadviceplymouth.org.uk/2026/06/09/local-services-administrator/