Essential Experience * Experience in an administrative role within facilities, maintenance, or property environments * Hands-on experience using a CAFM or CMMS……
This is an opportunity for a confident and solutions‑focused professional who thrives in a fast‑paced environment, enjoys building strong stakeholder……
Provide the department with a task number, and detail to the caller the priority given to their call * Provide an administrative support service to the team (……
IFM Security & Access Management: * Manage IFM user access, roles, and permissions for the account * Ensure access reflects governance and separation of duties……
Run aged debt reports and work with clients to resolve billing queries. As Lead Contract Support, you’ll sit at the centre of contract delivery, ensuring strong……
Effective communication with alllevels of internal teams and external customers. Providing support to the client andanswer calls and emails in a professional……
The role ensures delivery of value for money, compliance with procurement governance, and consistent supplier performance, while supporting stakeholders in……
In-depth knowledge of Microsoft Office products. Bachelor's Degree preferred with 3-5 years of relevant experience. Provide formal supervision to employees.…
Follows up with customers to ensure customer satisfaction. Provides customer service by answering incoming service requests, via phone, chat, email & online……
Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. In-depth knowledge of Microsoft Office products.…
Follows up with customers to ensure customer satisfaction. Provides customer service by answering incoming service requests, via phone, chat, email & online……
Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders. In-depth knowledge of Microsoft Office products.…
Ensure routine maintenance is completed to meet or exceed agreed service level agreements (SLAs). Work collaboratively with other trade engineers to resolve……
Follows up with customers to ensure customer satisfaction. Provides customer service by answering incoming service requests, via phone, chat, email & online……
Use mobile devices to manage, record and complete tasks via the CAFM system. Liaise with the onsite Supervisor and Account Manager to resolve building services……
Support seasonal activities such as leaf clearance or snow removal to keep grounds accessible and safe. A proactive attitude with the ability to follow safety……
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT.
Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops.
We encourage new ways of working, driving innovation, whilst always living to our RISE values.
Respect, Integrity, Service, Excellence
The role: PPM & CMMS Administrator
The PPM & CMMS Administrator provides administrative support to the maintenance and asset teams by processing planned maintenance and asset related changes within the CAFM system. The role focuses on accuracy, consistency, and backlog reduction, ensuring maintenance data remains reliable and up to date. This is a system and data administration role and does not involve technical, statutory, or compliance decision-making. Key responsibilities are as follows: Planned Maintenance Administration: * Process approved changes to planned preventative maintenance (PPM) records * Update PPM schedules, dates, and asset links as instructed * Apply corrections to maintenance records where errors are identified * Support bulk updates and backlog reduction activities * Ensure maintenance records are complete and accurate
CAFM Data Entry & Data Quality * Carry out routine data entry and updates within the CAFM system * Ensure mandatory fields and references are completed correctly * Maintain consistency in naming conventions and data structures * Identify data errors or inconsistencies and flag them for review * Follow documented processes and instructions precisely
Asset-Related Maintenance Support * Support maintenance readiness for new or updated assets * Assist with asset-linked maintenance updates as instructed * Support maintenance aspects of project handovers where required
Workload & Backlog Support * Assist with clearing CAFM and PPM backlogs * Track completion of assigned tasks * Maintain simple records of completed work * Prioritise tasks as directed by the Data & Performance Manager
Person Specification:
Essential Experience * Experience in an administrative role within facilities, maintenance, or property environments * Hands-on experience using a CAFM or CMMS system * Experience handling structured data or system records * Experience managing high-volume and detail-focused administrative tasks
Essential Skills * Excellent attention to detail and accuracy * Confidence working with systems and data * Ability to follow processes and written instructions * Good organisation and time management skills * Basic understanding of planned maintenance concepts
Desirable Experience * Experience working with PPM and asset data, or maintenance systems * Awareness of maintenance standards such as SFG20 * Experience supporting backlog remediation or data quality initiatives
Personal Attributes * Methodical and process-driven * Reliable and consistent in system use * Comfortable with repetitive, accuracy-focused work * Supportive, team-oriented approach
Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we d still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Job description