Property / Lettings Administrator

Location: Poole, Dorset
Job Type: Part-Time
Hours: Flexible weekday working hours across a 4–5 day week
Salary: £18–£22 per hour (depending on experience)

About Us

We are a private landlord company based in Poole, owning and managing our own substantial residential portfolio across the local area.

We are looking for an organised, proactive, and reliable individual to support the day-to-day administration and operations of the business.

This is a varied and important role at the centre of the company, involving compliance, maintenance coordination, and general operational support.

Our ideal candidate will be highly organised, capable of managing multiple tasks efficiently, and able to work with a professional and positive attitude.

We pride ourselves on maintaining a professional, well-organised, and supportive working environment.

This role would suit someone looking for a long-term position within a well-established and growing property business.

Key Responsibilities

Tenant & Lettings Administration

• Responding to tenant enquiries by email
• Managing the full administrative lettings process from enquiry and application through to tenancy completion
• Preparing tenancy agreements and associated paperwork
• Organising tenancy move-ins, move-outs, check-ins, and check-outs
• Maintaining accurate tenant and property records

Compliance & Documentation

• Ensuring all legal, compliance, and tenancy documentation is completed, approved, and stored correctly
• Managing tenancy documents, prescribed information, and compliance records
• Organising and filing invoices, receipts, and property documentation

Property Management Support

• Liaising with tenants and management staff regarding maintenance issues
• Coordinating contractor appointments and maintenance works
• Occasional errands or collection of items from local suppliers where required
• Supporting the management team with day-to-day operational tasks
• Requesting tenant feedback and maintaining positive tenant relations

Requirements

• Ability to multitask and prioritise workload effectively
• Strong organisational and administrative skills
• Professional and friendly manner
• Ability to work independently and use initiative
• Full UK driving licence preferred

Essential

• Experience within lettings, property management, or residential administration
• Familiarity with tenancy processes and compliance requirements

Why Join Us?

• Join a long-established company managing a substantial residential portfolio
• Relaxed but professional working environment with a small, supportive team
• Varied role with responsibility and autonomy
• The role offers a good level of independence and responsibility
• Opportunity to gain further experience across lettings and property management
• Long-term opportunity with potential for progression
• Free on-site parking
• Unlimited tea, coffee and biscuits — and hot chocolate for the right candidate!

How to Apply

Please send your CV along with a short covering email outlining your experience and suitability for the role.

Pay: £18.00-£22.00 per hour

Benefits:

• Casual dress
• Free parking
• On-site parking

Work Location: In person