Job Summary

We are looking for a proactive and technically skilled IT Infrastructure Engineer to support and maintain enterprise IT infrastructure environments. The ideal candidate should have hands-on experience with servers, storage, virtualization, backup solutions, Linux systems, and basic cloud technologies. The role involves installation, troubleshooting, maintenance, upgrades, and customer support activities.

Key ResponsibilitiesData Center Infrastructure

• Install, configure, and troubleshoot server and storage hardware.
• Perform hardware health checks and preventive maintenance.
• Execute firmware and BIOS upgrades for servers, storage, and related infrastructure.
• Diagnose hardware failures and coordinate with OEM support teams.

Virtualization Technologies

• Manage and support virtualization environments such as VMware and Hyper-V.
• Create, monitor, and maintain virtual machines.
• Assist in virtualization deployment, migration, and troubleshooting activities.

Backup & Recovery Solutions

• Configure, monitor, and troubleshoot backup solutions such as Veeam, Veritas NetBackup, Commvault, Dell EMC Networker, etc.
• Perform backup validation and recovery testing.
• Understand modern backup security concepts including Immutable Storage, WORM (Write Once Read Many), and Ransomware Protection.

Cloud Technologies

• Basic administration and support of AWS, Microsoft Azure, and Microsoft 365 environments.
• Assist in cloud resource monitoring and management.
• Support hybrid infrastructure deployments.

Linux Administration

• Install, configure, and maintain Linux operating systems.
• Manage Linux file systems, storage allocation, and permissions.
• Monitor system performance and troubleshoot OS-related issues.

Technical Support & Documentation

• Provide onsite and remote technical support.
• Prepare and maintain technical documentation, reports, and implementation records.
• Coordinate with customers, vendors, and OEM support teams.
• Follow IT service management processes and escalation procedures.

Required Skills

• Hands-on experience with Server and Storage Hardware.
• Knowledge of firmware upgrades and hardware troubleshooting.
• Basic to intermediate knowledge of VMware and/or Hyper-V.
• Experience with enterprise backup solutions.
• Knowledge of Linux operating systems and file systems.
• Basic understanding of AWS, Azure, or Microsoft 365.
• Strong troubleshooting and analytical skills.
• Good verbal and written communication skills.
• Ability to work independently and within a team environment.

Qualifications

• Diploma, Bachelor's Degree, or equivalent qualification in Information Technology, Computer Science, Electronics, or related field.
• 2–4 years of relevant IT Infrastructure experience.
• OEM certifications will be an added advantage.

Preferred Attributes

• Own two-wheeler for field support activities.
• Professional appearance and positive attitude.
• Self-motivated with strong willingness to learn new technologies.
• Disciplined, committed, and customer-focused.
• Strong communication and interpersonal skills.

What We Offer

• Exposure to enterprise Data Center and Cloud technologies.
• Opportunity to work with leading OEM solutions.
• Career growth and certification opportunities.

Dynamic and technology-driven work environment.

Pay: ₹350,000.00 - ₹700,000.00 per year

Benefits:

• Life insurance
• Provident Fund

Work Location: Hybrid remote in Surat, Gujarat (Surat)