Candidatei-me online. O processo levou 2 semanas. Fui entrevistado pela Concentrix (Toronto, ON) em fev. de 2022
Entrevista
The interview consists of roughly 10 questions about past customer service experience. Mostly about frustrated customer, working when you don't have a solution, pacifying an angry customer, working extra effort to satisfy customer.
Perguntas de entrevista [1]
Pergunta 1
Tell me about a time you faced a frustrated customer.
Candidatei-me online. Fiz uma entrevista na empresa Concentrix (Curitiba).
Entrevista
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Fiz uma entrevista na empresa Concentrix (Cape Town).
Entrevista
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Perguntas de entrevista [1]
Pergunta 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.