Candidatei-me online. Fui entrevistado pela Concentrix (Newcastle, England) em mar. de 2022
Entrevista
Pre-interview online assessments.
Documents to be provided to prove ID.
Virtual interview with 2 people, asking for previous background information, posing 3 scenarios about customer queries/challenges.
Reminded about how stressful the job would be and emphasised that it was minimum wage.
Perguntas de entrevista [2]
Pergunta 1
One of the questions was, did I understand that the job was very strenuous, with an 8-hour day shift?
If an irate customer calls, and this customer has already called many times with a problem without any solution from the Company, and the last time that they called they were cut off half way, how would I manage that customer.
Candidatei-me online. O processo levou 2 dias. Fui entrevistado pela Concentrix (Kuala Lumpur) em abr. de 2026
Entrevista
The interviewer was friendly and approachable, while HR was incredibly helpful and patient. They provide timely feedback on results, ensuring you aren't left waiting. It is a highly professional experience.
fast, only takes around 30-45 minutes. ask to introduced ourselves, basic question like experience, about concentrix, how to handle difficult cs. ask about shifting times and etc. professional and need to know the role of the job
Fiz uma entrevista na empresa Concentrix (Egypt Lake-Leto, FL).
Entrevista
It was easy and friendly, candidates feel valued and at ease, fostering open conversations, genuine connections, and mutual enthusiasm that reveal true personalities and potential beyond rigid questions.
welcoming smiles and casual chit-chat break the ice, encouraging honest responses and building rapport that uncovers skills, passions, and cultural fit naturally.
