The office I used was very friendly. I walked in the door off the street. I did not have an appointment. The women working there was by herself answering phones and assisting other job seekers. She got to me in about two mintues. She asked if I had time for a quick pre-interview. I did, so we went into a private office and she asked a few basic questions about my background and what I was looking for. She scheduled an interview for the next day. The next day I showed up for the interview. She asked me behavioral questions. She said she had some ideas of where to place me. I was not interested in the jobs offered at first so I said I would wait until the right job came up. I was looking for temp-to-hire. Whie I was waiting I received a call from their office informing me they themsleves needed help. I accepted thier offier to work in their office until I found what I was looking for. About a month later I found a great placement! I have always loved the helpful ladies in that office.