Submitted my resume on MetLife.com, then was emailed a few weeks later for a phone screening. The phone screening was about an hour and was a run down of the job description, pay, training, and requirements, as well as some basic behavior questions and review of resume. I then did a test which was about and hour and a half. The test is pretty easy if you have experience in a call center. I personally had a technical issue with the letters showing up if I typed too fast which slowed my typing speed, but luckily I passed. I was then contacted the next day for an interview that afternoon. I sat in with the manager and was asked a few questions and was told what to expect while working there and then was offered the position. A few days later I had to do a background and drug test which was a bit tedious but everything went through fine.

My interview was pleasant and positive experience which included behavioral questions which I prepared for. I highly recommend the company. I haven’t started working yet but I’m very sure it will be a great career opportunity.