Candidatei-me por meio de uma agência de recrutamento. O processo levou 2 dias. Fui entrevistado pela UnitedHealth Group (Jeffersonville, IN) em jun. de 2014
Entrevista
Asked to describe situation where you had to provide outstanding customer service. Talked about the job and the PFP. Found out that advertisement stated position paid $3 an hour less than advertised!
Perguntas de entrevista [1]
Pergunta 1
Describe a time when you had to deliver outstanding customer service.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Perguntas de entrevista [1]
Pergunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Perguntas de entrevista [1]
Pergunta 1
General customer service experience on my resume, if I had any insurance experience
Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Perguntas de entrevista [1]
Pergunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
