Candidatei-me online. O processo levou 1 semana. Fui entrevistado pela UnitedHealth Group (Phoenix, AZ) em set. de 2016
Entrevista
Phone interview, she was 15 minutes late in calling. I found her to me impolite. I don't know if this was a tactic to see how I handle rude customers, but it took me by surprise, as this has never happened in an interview before. The questions didn't seem to be about acustomer service, as would be usual for this kind of job. Her first question to me was to ask why my resume had listed 3 different job titles with the same company that I had a 20 year history with, instead of putting them all together. I answered that I had gained different experiences from each title.
Perguntas de entrevista [1]
Pergunta 1
How would you open a new window in a search engine so that you can view it simultaneously with a window that is already open?
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Perguntas de entrevista [1]
Pergunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Perguntas de entrevista [1]
Pergunta 1
General customer service experience on my resume, if I had any insurance experience
Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Perguntas de entrevista [1]
Pergunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
