Fiz uma entrevista na empresa UnitedHealth Group (New York, NY).
Entrevista
I had a phone interview setup. The day before I received a call that it had to be moved to the following afternoon. Then about an hour later I received an email from a different recruiter saying that I was not chosen for an interview because I wasn't qualified. I have over 10 years of experience. The next morning I get a call telling me that my interview was cancelled because the job wasn't available anymore. Maybe your company could figure out which lie to tell and stick to just one.
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Outras avaliações de entrevista de vagas de Customer Service Representative da empresa UnitedHealth Group
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Perguntas de entrevista [1]
Pergunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Perguntas de entrevista [1]
Pergunta 1
General customer service experience on my resume, if I had any insurance experience
Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Perguntas de entrevista [1]
Pergunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
