Ir para o conteúdoIr para a pasta
  • Vagas
  • Empresas
  • Salários
  • Para empresas

      Avance em sua carreira

      Descubra qual pode ser seu salário, conquiste a vaga dos seus sonhos e compartilhe insights de qualidade de vida com sigilo.

      employer cover photo
      employer logo
      employer logo

      UnitedHealth Group

      Empresa engajada

      Sobre
      Avaliações
      Remuneração e benefícios
      Vagas
      Entrevistas
      Entrevistas
      Buscas relacionadas: Avaliações da empresa UnitedHealth Group | Vagas da empresa UnitedHealth Group | Salários da empresa UnitedHealth Group | Benefícios da empresa UnitedHealth Group
      Entrevistas da empresa UnitedHealth GroupEntrevistas do cargo de Customer Service Representative da empresa UnitedHealth GroupEntrevista da empresa UnitedHealth Group


      Glassdoor

      • Sobre
      • Prêmios
      • Blog
      • Fale conosco

      Empresas

      • Conta gratuita de empresa
      • Área da empresa
      • Blog para empresas

      Informações

      • Ajuda
      • Regras da Comunidade
      • Termos de Uso
      • Privacidade e opções de anúncios
      • Não venda nem compartilhe minhas informações
      • Ferramenta de consentimento de uso de cookies

      Trabalhe conosco

      • Anunciantes
      • Carreiras
      Baixe o aplicativo:

      • Busque por:
      • Empresas
      • Vagas
      • Localizações

      Copyright © 2008-2026. Glassdoor LLC. “Glassdoor”, “Worklife Pro”, “Bowls” e o logotipo do Glassdoor são marcas comerciais pertencentes à Glassdoor LLC.

      Empresas seguidas

      Fique por dentro de todas as oportunidades e dicas internas seguindo as empresas de seus sonhos.

      Buscas de vagas

      Comece a buscar vagas para receber atualizações e recomendações personalizadas.

      Entrevista para Customer Service Representative

      14 de jan. de 2013
      Funcionário(a) sigiloso(a)
      Westerville, OH
      Oferta aceita
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me online. O processo levou 4 semanas. Fui entrevistado pela UnitedHealth Group (Westerville, OH) em jun. de 2012

      Entrevista

      The interview consisted of being called in to do an assessment, which was very easy. You take simulated phone calls, do a personality test, and answer general questions about where you have worked (including phone numbers, addresses - you are required to redo the application at the site you come into interview at). From there, you meet with the tester who did your assessment, and they will tell you if you passed or not. Then an interview is scheduled. On the day of the interview, you'll wait in the lobby - and then they'll come out of a secured door to get you. I was interviewed by the tester, who was an HR representative, and then a manager from another location who had flown in specifically for the interviews they were doing since they were hiring an entirely new class of people at our location. After both interviews, you are free to go. I received a call, a few weeks later, from someone in United's HR department out of state, in Texas, I believe. I played phone tag with her all day, and finally got a hold of her. She told me that I had the position but that I was wait listed for the class. I could be on "stand-by" if I wanted to be, which meant that if they called me to replace someone in the class, I would have to go the day they called. I explained I wouldn't be able to do that because (a) I needed to give my current employer at least 2 weeks notice, and (b) it would be unprofessional to leave them without any notice. The person I spoke with understood completely, and put me down to be listed in the next class they were doing (in the fall, this job was offered in the summer). Fall came, and I emailed the original HR person because I had not heard anything about the 2nd class from anyone. The HR person responded and told me the 2nd class had been cancelled, they were no longer going to be offering it.

      Perguntas de entrevista [1]

      Pergunta 1

      Most of the questions with the 1st person I interviewed with were behavioral based customer service questions. There were behavioral & specific situation questions asked with the second person I interviewed with.
      Responder à pergunta

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa UnitedHealth Group

      Entrevista para Customer Service Representative

      27 de jan. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa UnitedHealth Group.

      Entrevista

      The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.

      Perguntas de entrevista [1]

      Pergunta 1

      Explain a situation where you had to assist an unhappy customer.
      Responder à pergunta

      Entrevista para Customer Service Representative

      16 de dez. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa UnitedHealth Group.

      Entrevista

      Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.

      Perguntas de entrevista [1]

      Pergunta 1

      General customer service experience on my resume, if I had any insurance experience
      Responder à pergunta

      Entrevista para Customer Service Representative

      5 de nov. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Port St Lucie, FL
      Oferta recusada
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025

      Entrevista

      Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.

      Perguntas de entrevista [1]

      Pergunta 1

      Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
      Responder à pergunta
      1

      As melhores empresas na categoria “Remuneração e benefícios” perto de você

      avatar
      World Health Organization
      4.3★Remuneração e benefícios
      avatar
      HHH
      3.9★Remuneração e benefícios