Candidatei-me online. Fiz uma entrevista na empresa UnitedHealth Group (Oldsmar, FL).
Entrevista
Testing and info session
Perguntas de entrevista [1]
Pergunta 1
The person who brought us into the room for an assessment test was extremely rude, unprofessional and should not have been in that position or have contact with peopl at all. I have never been so uncomfortable anywhere in my life. She actually made some rude comment to me when I asked her a question and I sat there saying to myself, "Should I let her get away with speaking to me like that?" I was so angry when I left. This was the service center in Oldsmar, FL.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Perguntas de entrevista [1]
Pergunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Perguntas de entrevista [1]
Pergunta 1
General customer service experience on my resume, if I had any insurance experience
Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Perguntas de entrevista [1]
Pergunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
