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      UnitedHealth Group

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      Buscas relacionadas: Avaliações da empresa UnitedHealth Group | Vagas da empresa UnitedHealth Group | Salários da empresa UnitedHealth Group | Benefícios da empresa UnitedHealth Group
      Entrevistas da empresa UnitedHealth GroupEntrevistas do cargo de Customer Service Representative da empresa UnitedHealth GroupEntrevista da empresa UnitedHealth Group


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      Entrevista para Customer Service Representative

      11 de ago. de 2022
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência negativa
      Entrevista fácil

      Candidatura

      Candidatei-me online. O processo levou 2 meses. Fui entrevistado pela UnitedHealth Group em ago. de 2022

      Entrevista

      Very disappointed in the lack of communication from this company. Despite over a year of customer service in the healthcare field, I did not hear anything in over a month from them. I applied over a month ago to several positions, and finally got an invite to a Microsoft Teams interview. I arrived early, and over an hour went by and the interviewer never joined. I emailed the company and they said they would "look into it" but hours went by and I never heard anything. Over a week later, I got a call from an unknown number (with no prior email about it) asking about the interview and she told me should would be interviewing me right then and there. She said the interview went well and gave me the start dates, took my home address to send the computer, and even gave a breakdown and said that I would be hearing from them "soon." A week goes by and I happen to check my portal and see that I was denied that position and no one had called or emailed to follow-up. During the process of applying, I had also gotten several automated emails stating I "withdrew" from positions I had not withdrawn from and I would have to call to get them corrected in their third party system. I have heard good things from employees who work for this company and would have considered working for them despite the long (1.5month) application turn around, however, their poor communication and errors raise too many red flags....how do they communicate with the employees they DO hire? If their were so many errors in their system just applying, what kind of errors are their clients dealing with?

      Perguntas de entrevista [1]

      Pergunta 1

      Tell me a little about yourself. What experience do you have working in a call center?
      1 resposta
      17

      Outras avaliações de entrevista de vagas de Customer Service Representative da empresa UnitedHealth Group

      Entrevista para Customer Service Representative

      27 de jan. de 2026
      Candidato(a) sigiloso(a) à entrevista
      Nenhuma oferta
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa UnitedHealth Group.

      Entrevista

      The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.

      Perguntas de entrevista [1]

      Pergunta 1

      Explain a situation where you had to assist an unhappy customer.
      Responder à pergunta

      Entrevista para Customer Service Representative

      16 de dez. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Oferta recusada
      Experiência positiva
      Entrevista com nível médio de dificuldade

      Candidatura

      Fiz uma entrevista na empresa UnitedHealth Group.

      Entrevista

      Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.

      Perguntas de entrevista [1]

      Pergunta 1

      General customer service experience on my resume, if I had any insurance experience
      Responder à pergunta

      Entrevista para Customer Service Representative

      5 de nov. de 2025
      Candidato(a) sigiloso(a) à entrevista
      Port St Lucie, FL
      Oferta recusada
      Experiência positiva
      Entrevista fácil

      Candidatura

      Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025

      Entrevista

      Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.

      Perguntas de entrevista [1]

      Pergunta 1

      Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
      Responder à pergunta
      1

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