Candidatei-me online. O processo levou mais de 1 semana. Fui entrevistado pela UnitedHealth Group em fev. de 2024
Entrevista
I completed an assessment of questions. Then I was contacted to do a video interview which allowed you to record your responses. The final step, was the interview with the recruiter. I feel that my interview process went very well. I actually over answered all questions asked. However, the recruiter didn’t seem interested or engaged in the conversation. She kept cutting me off without allowing me to finish my thoughts. I have years of experience in Customer Service. My expertise is in Healthcare IT & as a Help Desk Analyst, which exceeds the requirements of this role. So receiving an email stating that they wasn’t extended an offer was shocking as all of my prior roles require more brainpower than to just answer phones. I feel like my interviewer was bias.
The interview process was quick. During the process my recruiter was able to explain everything in great detail. It was a refreshing experience. It consisted of in person and group interviews.
Perguntas de entrevista [1]
Pergunta 1
Explain a situation where you had to assist an unhappy customer.
Once you finally get a call it’s a quick interview process. I did 2 interviews but decided to move on. Pretty standard stuff, will ask you about previous insurance and/or customer service experience. Low entry level pay.
Perguntas de entrevista [1]
Pergunta 1
General customer service experience on my resume, if I had any insurance experience
Candidatei-me online. Fui entrevistado pela UnitedHealth Group (Port St Lucie, FL) em nov. de 2025
Entrevista
Interview process is different. You receive an email interview to go over the position and answer questions and you video your answers. If selected you continue on to the next interview with and find out if you got the position or not.
Perguntas de entrevista [1]
Pergunta 1
Normal interview question, introduce yourself, tell me about a time when you had to deal with an upset customer and how did you handle it? How do you handle constructive critism.
