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      Entrevista para Client Technical Support Agent

      23 de mai. de 2018
      Candidato(a) sigiloso(a) à entrevista
      Oklahoma City, OK
      Nenhuma oferta
      Experiência negativa
      Entrevista com nível médio de dificuldade

      Candidatura

      Candidatei-me por indicação de um funcionário. O processo levou 2 semanas. Fui entrevistado pela Dell Technologies (Oklahoma City, OK) em mai. de 2018

      Entrevista

      I was referred by a friend that works there and was told the process would be pretty fast. I was given a good idea of what the job was and the interview process so I did my homework and prepared for it. I showed up on time but the interview started several minutes late anyway. The hiring recruiter and everything I read online said the interview would last anywhere from 45min-60min but mine not including the late start time was only about 20min. I went into a room with two guys that clearly wanted to be anywhere else but conducting the interview. Each person asked three questions a piece, in an effort to make the interview a little longer I came up with extra questions that I already knew the answers to just to make a lasting impression and show them that I really cared and wanted the job. After the interview was done they said I'd be contacted by the hiring recruiter within two days about whether I got an offer or not. After 5 days without any contact at all I tried contacting the recruiter but still haven't heard a peep after a full week. All of this is on top of playing phone tag with the recruiter over several days setting up a phone interview just to set up the face to face interview.

      Perguntas de entrevista [5]

      Pergunta 1

      Computer won't power on what's wrong?
      1 resposta

      Pergunta 2

      Tell me time when you had a angry customer and needed to take care of the situation?
      Responder à pergunta

      Pergunta 3

      What does world class customer service mean to you?
      1 resposta

      Pergunta 4

      Give me a 30 second elevator pitch on why we should hire you?
      Responder à pergunta

      Pergunta 5

      Let's say it's Monday and I have a very important project for you to complete by Friday. On Thursday I come to you with another project just as important. How would you handle this situation?
      1 resposta
      3