Associate IT Support Engineer (Freelance)

Location: London (Hybrid / Onsite)

Contract Type: Freelance / Self-Employed

About Kobu Smart

Kobu Smart is a growing Managed Service Provider (MSP) supporting businesses across London with IT support, Microsoft 365, cybersecurity, cloud services and technology projects.

We are looking for a reliable and customer-focused IT Support Engineer to join our network of freelance engineers and support our growing client base.

Key Responsibilities

- Provide onsite IT support at client locations across London.

- Assist with remote Helpdesk support.

- Troubleshoot Windows, Microsoft 365 and end-user issues.

- Install and configure laptops, desktops and peripherals.

- Support technical projects and client onboarding activities.

- Maintain accurate ticket notes and documentation.

Requirements

- Minimum 2 years of IT Support experience.

- MSP experience is highly desirable.

- Experience with Microsoft 365, Entra ID, Windows 10/11 and troubleshooting.

- Excellent communication and customer service skills.

- Ability to travel to client sites across London.

- Self-motivated and able to work independently.

What We Offer

- Flexible freelance arrangement.

- Ongoing opportunities for work.

- Exposure to a variety of technologies and client environments.

- Opportunity to grow alongside an expanding MSP.

- Supportive and collaborative team environment.

To apply, please send your CV along with a brief summary of your relevant experience and availability.

Job Types: Temporary, Temp to perm, Freelance, Zero hours contract
Contract length: 6 months

Pay: £12.21-£25.20 per hour

Benefits:

• Flexitime
• Work from home

Work Location: Hybrid remote in London W7 2QE