Responsibilities:

• Work closely with cross‐functional teams to design, implement, and deliver customer facing software solutions including integrations with 3rd party products;
• Build features that address Zoom's security, trust and safety requirements like Spam, ATO;
• Ensure software feature quality and reliability through code reviews as well as manual and automated testing and application security;
• Drive cloud‐based solutions and deployment strategies to optimize service performance and ensure product stability using Cloud Platform on AWS infrastructure;
• Contribute to improving system architecture for cloud development and operational support through system analysis and new/improved tooling;
• Utilize cloud infrastructure technologies used in full stack development such as AWS, DynamoDB, Cloud development/Microservices Architecture;
• Utilize Java, Springboot, Javascript Framework, Object oriented design, and application/system troubleshooting;
• Collaborate with offshore teams, track tasks using ticket management software and communicate status regularly; and
• Triage critical customer issues and provide technical guidance for customer engagement.

What we're looking for:

Requires a Master’s degree in Computer Science, Information, a related field, or a foreign degree equivalent. Must have 2 years of experience in job offered or related occupation. Must have 2 years of experience in the following:

• Experience in Java programming language for building enterprise applications, features and web services used to secure platforms;
• Experience with designing, developing, and maintaining cloud-native applications, RESTful APIs and microservices using Java and Spring framework for building scalable and resilient services that power Trust and Safety features;
• Experience designing and implementing data models for NoSQL databases for storing and retrieving large volumes of event data, user behavior patterns with high throughput and low latency to support abuse detections and preventions in Trust and Safety domain;
• Experience with relational databases and SQL for designing and implementing robust data schemas, optimizing complex queries, and managing data that supports user data, policy & compliance reporting capabilities within Trust and Safety infrastructure;
• Hands on experience using AWS platform, DynamoDB and S3 for building and maintaining high performance, scalable infrastructure for storing large volumes of security event data, implementing efficient data access patterns to support Trust and Safety operations;
• Experience with docker and CI/CD tools for containerizing applications, automating build, test, and deployment processes, and ensuring consistent delivery of features across environments; and
• Experience using source code tools such as Git for version control, collaborative development, and maintaining code integrity across distributed teams.
• Telecommuting work arrangement permitted: position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel.

Zoom Communications, Inc.
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Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.

Our interviews are supported by BrightHire, a tool that helps us create a consistent and thoughtful interview experience and may include recordings. Please refer to our candidate privacy statement for more information of how we use your data.