Location: South Africa / South America- Remote First
Reporting to: Creator Partnerships Manager
Role type: Contract / Full-time

The Influencer Marketing Executive is will nurture, educate, and incentivise our affiliate/creator community - specifically across TikTok Shop to produce a consistent stream of high-performing content. By bridging the gap between community management and performance marketing, the Influencer Marketing Executive ensures our creators are top-tier contributors to the brand’s revenue and creative library.

Your responsibilities:

Creator Community & Engagement

• Own and manage our affiliate Discord group, fostering an active and motivated creator community

• Set and run content challenges to inspire participation and drive high-quality output

• Coach creators on best-performing content formats and strategies, delivering training to continually raise the bar

• Proactively encourage creators to increase their posting frequency and engagement

VIP & Partnership Management

• Lead regular calls with VIP creators to nurture relationships and align on content goals

• Assist with monitoring social media posts to ensure partnership deliverables are on track, and maintain the partnerships tracker for creator content follow-ups

Platform & Operational Management

• Manage day-to-day TikTok Shop and Refunnel operations, including creator approvals and platform hygiene

• Set and manage content challenges directly within Refunnel

• Process and manage performance-based creator payments through Refunnel

Content & Creative Support

• Support UGC creator sourcing for new product launches and brand events

• Assist with downloading and organising creator content into the creative Google Drive

• Provide general administrative support to the Partnerships team as needed

What you bring:

• Hands-on TikTok Shop experience — you've worked within TikTok Shop Seller Center and/or affiliate platforms and know your way around the ecosystem

• 1–2 years in affiliate or community management, ideally within TikTok Shop or a similar creator programme

• A strong eye for content — you instinctively know what makes short-form video convert; hooks, transitions, and CTAs are second nature to you

• A proven track record of creating or briefing high-performing short-form video content

• A natural relationship-builder who's confident jumping on calls with VIP creators and keeping communities energised and motivated

• Operationally minded — organised, detail-oriented, and comfortable managing platforms, trackers, and processes without dropping the ball

If you require any reasonable adjustments during the recruitment process, please do not hesitate to contact us - we will always be happy to help.