Amphenol Sine Systems Corporation

Seeking: IT Support & Application Development Assistant

Job Type: Full-time, Hybrid

Location: Clinton Township, MI USA

Industry: Industrial/Audio and Lighting, Electrical Connectors, Cable Assemblies

Job Description

The IT Support & Application Development Assistant provides technical support to end users while assisting in the development, maintenance, and enhancement of internal business applications.

This role combines hands-on IT support with application development support, primarily using ASP.NET and/or Java, to help ensure stable operations, efficient workflows, and continuous improvement of internal systems.

The Ideal Candidate

· Strong service mindset & troubleshooting skills

· Foundational development experience

· A desire to grow in both IT support and application development

· Strong problem-solving and analytical skills

· Excellent customer service and communication skills

· Ability to document technical processes clearly

· Strong organizational and time-management skills

· Ability to work independently and collaboratively within a team

· Willingness to learn new technologies and expand technical responsibilities

Position Responsibilities

IT Support Responsibilities

· Provide Level 1–2 technical support to end users for hardware, software, and connectivity issues

· Troubleshoot and resolve issues related to:

o Microsoft 365 (Outlook, Teams, OneDrive, SharePoint)

o Windows and macOS workstations

o Printers, peripherals, and mobile devices

o VPN and basic network connectivity

· Assist with on-boarding and off-boarding activities, including device setup and account access

· Respond to IT support tickets and document resolutions clearly and accurately

· Escalate complex technical issues to senior IT staff with appropriate diagnostics

· Support basic cybersecurity activities, including phishing reports and endpoint issues

· Create and maintain IT support documentation and standard operating procedures (SOPs)

Application Development & Systems Support Responsibilities

· Assist in the development and maintenance of internal applications using:

o ASP.NET (C#) and/or

o Java

· Support enhancements and bug fixes for internal web tools, utilities, and integrations

· Write and maintain clean, well-documented code following internal standards

· Develop and execute basic SQL queries to support applications and reporting

· Assist with application testing, validation, and deployment activities

· Support basic API integrations and data exchange processes

· Collaborate with IT and business teams to understand system requirements and user needs

Education & Experience

· Associate or bachelor’s degree in information technology, Computer Science, or a related field (or equivalent practical experience)

· 1–3 years of experience in IT support, application support, or entry-level development roles

Technical Skills

· Working knowledge of ASP.NET (C#) and/or Java

· Basic understanding of web technologies (HTML, CSS, JavaScript)

· SQL fundamentals, including basic queries and joins (SQL Server preferred)

· Experience supporting Windows and/or macOS environments

· Familiarity with Microsoft 365 applications and services

· Basic understanding of networking concepts (DNS, IP, VPN)

· Exposure to version control systems (Git)

Qualifications

· Experience supporting ERP or WMS systems (e.g., Macola, SAP, Oracle)

· Familiarity with REST APIs and JSON

· Basic scripting experience (PowerShell or similar)

· Exposure to reporting tools such as Power BI, SSRS, Crystal Reports

· Knowledge of ITIL concepts or structured IT support processes

Work Environment & Tools

· Microsoft 365 Admin (limited access)

· IT ticketing system

· SQL Server (limited access)

· Source control repositories

· Development and test environments

· Endpoint and security management tools

Amphenol Sine Systems (www.amphenol-sine.com) was founded in 1967 and is a subsidiary of the Amphenol Corporation and is a leader in Industrial interconnect products. The company designs, manufacturers and supplies high-performance interconnect systems for a broad range of Industrial applications including factory automation, motion control, heavy equipment, alternative energy, rail mass transportation and advanced technology solutions for hybrid-electric vehicles. The company’s headquarters are located Clinton Township, Michigan with global manufacturing, engineering, sales, and service operations.

Send resume to: Colleen DeGrande, HR cdegrande@amphenol-sine.com +1-586-913-8688

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Clinton Township, MI 48036