Are you an experienced multi-site retail leader looking for a role where commercial success directly supports a meaningful cause?

We're looking for an exceptional Retail Area Manager to lead a portfolio of charity shops, driving income growth, developing high-performing teams, and creating outstanding customer and volunteer experiences. This is an exciting opportunity to combine your commercial retail expertise with a genuine passion for making a positive impact.

As Woodgreen’s Retail Area Manager - West you will oversee the performance and day-to-day operation of 12 charity shops across your region as well as our E-Commerce hub and our main Warehouse Donation and Logistic Centre. Working closely with Shop Managers, Assistant Shop Managers and volunteers, you will provide leadership, coaching and support to maximise their sales, profitability and operational excellence.

Playing a key role in identifying opportunities for growth, driving innovation, and ensuring that every shop delivers an exceptional experience for customers, supporters and volunteers you will;

• Drive sales, profit and income growth across your shop portfolio.
• Monitor and analyse performance against budgets, implementing action plans where required.
• Identify innovative opportunities to grow income through retail, ecommerce and community engagement initiatives.
• Lead, coach and develop a team of Shop Managers, Assistant Shop Managers and our E-Commerce specialists.
• Support recruitment, onboarding, engagement and retention of staff and volunteers.

Bringing experience managing multiple retail locations you will be a commercially minded retail professional with proven experience leading multi-site operations and developing successful teams. With strong people leadership, coaching and performance management skills you will have the confidence to make decisions and positively influence others using a proactive, resilient and solutions-focused approach to support your shops to deliver excellent customer experiences.

If you have;

• Proven multi-site retail management experience.
• Experience leading and developing teams.
• Strong commercial and financial awareness.
• Experience working with volunteers.
• Experience within charity retail or the wider charity sector.
• Full UK driving licence.

And are an inspirational retail leader who thrives on developing people, driving performance and delivering results, we'd love to hear from you!

This is a full-time permanent position working 37.5 hours per week across our western retail estate. The starting salary for this position is £38,534 per annum plus a generous car allowance. This is complemented by;

• 36 days annual leave per year (inclusive of bank holidays) rising by 1 day each year to a maximum of 40 days after five years
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

This role is subject to a range of pre-employment checks to include a basic DBS check.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.